Privacy Policy

Introduction

We would like to assure you that for the company “DAVOU S.A.” (hereinafter “Company”), the protection of the personal data of our customers and website users is a top priority. For this reason, we take all appropriate technical and organizational measures to protect the personal data collected and processed through the website, ensuring that such processing is always carried out in accordance with the obligations set forth by the applicable legal framework, both by the company itself and by third parties with whom we collaborate.

This Privacy Policy describes how we collect, use, store, and protect the personal data of users who visit or use the website’s services, as well as the rights of data subjects in relation to such processing.

Data Controller – Data Protection Officer (DPO)

For the purposes of conducting its business activities, the Company processes the personal data of its customers in accordance with applicable national legislation and European Regulation 2016/ 679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, hereinafter “Regulation”) as in force.

If you have any questions regarding this Privacy Policy, or any other issues related to the processing of your data and the exercise of your rights, please contact us at the following email address: davou@davou.gr

Collection of Personal Data

While browsing the website, certain information related to the user may be collected. This information may include contact details, such as name and email address, as well as technical data related to the device or browser used to access the website.

Data collection may be carried out either directly by the user through the completion of contact or registration forms, or automatically through technologies that analyze and record browsing activity on the website.

User data is used in various ways, which differ depending on the specific purpose of processing.

There are instances in which the Company will be unable to take action unless it has collected specific personal data.

 

Purpose of Data Processing

The data collected is used to ensure the proper functioning of the website, to provide the services requested by users, and to improve the browsing experience. In addition, the data may be used to respond to communication requests, send informational material when relevant consent has been given, and analyze website traffic.

Data processing is carried out only to the extent necessary to achieve the above purposes and in accordance with the principles of necessity, proportionality, and transparency.

What are the lawful grounds for processing your personal data?

Personal data provided by the user to the Company with their explicit consent may be processed by us only when there is a lawful basis for doing so, and specifically for purposes of compliance with various legal obligations, such as regulatory compliance for tax purposes and e-commerce legislation.

Sharing Data with Third Parties

The website may collaborate with third-party service providers for the operation and maintenance of its systems. In such cases, certain data may be shared with these partners, exclusively for the provision of the relevant services and provided that the necessary safeguards for the protection of personal data are in place.

Data may be disclosed to public authorities only if required by law or pursuant to a relevant legal procedure.

User Rights

Users of the website have the right to request access to their personal data, as well as to request the correction or deletion of such data, in accordance with the provisions of applicable law. In addition, they have the option to request a restriction on the processing of their data or to object to its use for specific purposes.

Specifically:

Right of access:

Website users have the right to immediate access to information regarding their personal data, to verify the time and manner of its initial storage, and to be informed about the methods used for its processing and protection.

Right to rectification:

Website users have the right to review, correct, update, or modify their personal data.

Right to erasure:

Users of the website have the right to submit a written request for the erasure of their personal data from the Company’s records at any time, provided that we have processed such data following their prior consent. In all other cases (such as, for example, when there is a contract, a legal obligation to process personal data, or a public interest), this right is subject to specific restrictions or does not apply, as the case may be.

Right to restrict processing:

Users of the website have the right to request that the processing of their personal data be restricted in the following cases: (a) when they contest the accuracy of their personal data and until such data is verified, (b) when they do not wish to have their personal data erased and request, instead of erasure, the restriction of its use, (c) when their personal data are not used for the purposes of processing, but are necessary for the establishment, exercise, or defense of legal claims, and (d) when they object to the processing and until it is verified that there are legitimate grounds on our part that override the reasons for which they object to the processing.

Right to object to processing:

Website users have the right to object at any time to the processing of their personal data in cases where, as described above, such processing is necessary for the purposes of legitimate interests pursued by us as data controllers, as well as for processing for direct marketing purposes and the creation of consumer profiles.

Right to withdraw consent:

Finally, please note that in cases where the processing of users’ personal data is based on their prior consent, they have the right to withdraw it freely, without affecting the lawfulness of the processing based on your consent prior to its withdrawal.

Requests related to the exercise of the above rights may be submitted via the contact details provided on the website.

Mandatory Provision of Personal Data

The provision of personal data by users is generally voluntary. However, in certain cases, the provision of specific information may be necessary to enable the use of certain website services, such as communication via a contact form or registration for specific services.

If the user chooses not to provide the required data, it may not be possible to fully provide the services or process their request. In any case, the data requested is limited to what is strictly necessary to achieve the respective processing purposes, in accordance with data protection principles.

Storage of Personal Data

The Company undertakes to maintain in strict confidence the record of personal data that the user has provided upon registering on our website, and solely for the purposes of processing such data as mentioned above.

The data retention period is determined based on the following specific criteria, as applicable:

  • When processing is required by provisions of the applicable legal framework, personal data will be stored for as long as required by the relevant provisions.
  • When processing is carried out on the basis of a contract, personal data is stored for as long as necessary to fulfill the contract and to establish, exercise, and/or defend legal claims arising from the contract.

 

  • We will also retain the account data that the user created on our website for as long as the account remains active and the user has not requested its deletion. To the extent necessary to comply with legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce the terms and conditions of access to this website, we may retain certain data as necessary, even after the user’s account has been deleted.

Data Security

The Company has taken steps and implements appropriate technical and organizational measures to ensure the secure processing of users’ personal data and to prevent accidental loss or destruction and unauthorized and/or unlawful access to, use, modification, or disclosure thereof. In any case, the way the internet operates and the fact that it is open to anyone means that no guarantees can be provided that unauthorized third parties will never be able to circumvent the technical and organizational measures in place, gaining access to and potentially using personal data for unauthorized and/or unlawful purposes.

Changes to the Policy

This Privacy Policy may be amended or updated as necessary. Users are encouraged to visit this page periodically to stay informed of any changes.

A journey of value in distribution and sales

46-48 KIFISSOU AVE., 10442 PERISTERI
210 2531052
davou[at]davou.gr
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General Commercial Number: 69372703000
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